The common shipping methods for Sun Sneakers are: DHL / EMS / USPS / FEX / UPS / Express.
1. After your payment is successful, we will send you a package confirmation message by email or WhatsApp within 24 hours, please check carefully and reply.
2. After you confirm the information, within a few days (according to the inventory of shoes, most of them will be within 2 working days, and a few need to wait for a few days) we will send you QC (shoe pictures). We will ship after you confirm QC.
4. Arrive in 10-20 days after confirming QC.
5. If you have any requirements for the order, please tell us in the order message.
Our shipment usually takes 10-25 days after your confirmed QC (shoe picture) message (so please be sure to check and reply to customer messages from Gmail or Whatsapp).
Postal
After the package is shipped, we will send you a shipment map.
NOTE: For tracking numbers, it may take a few days to activate on the tracking website. We will upload the waybill number to the website, click on your order to view the logistics. Or we will also send you the website to check the logistics and tracking number.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Unfortunately, this is out of our control, but we will do our best to improve this issue. We will always track your logistics, we value every order.
If you have any problems during shipping or after you receive the item, please feel free to contact us, our customer service representatives will provide you with a satisfactory solution.
Due to the time difference, if you cannot reply in time, please wait a moment, thank you. We will contact you within 24 hours.
E-mail: kingsole2023@gmail.com
WhatsApp: +8615159339250